Resetting Your Password

If you suspect that your account has been compromised, please refer to the following guide:

Compromised Portal Account

If you already know your password and wish to reset it for security reasons, see Changing Your Password.

📌

You’re on the Portal login page.

You have an active account.

  1. Click Forgotten Your Password.

  2. Enter your e-mail address.

  3. Click Send Password Reset Link.

  4. Click the link in the e-mail.

  5. Enter your e-mail address.

  6. Enter your new password.

  7. Click RESET PASSWORD.

Your password has been reset.

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E-mail

You’ll receive an email with a password reset link. If you don’t receive an email within 15 minutes, please contact the Axscend support. The email should look like the one below:

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